Last updated 9 October 2026
At Mahraj Arabia, we understand that sharing personal or project information requires trust. This policy explains what we collect when you visit our website, request a quote, contact our team, or work with us, and how we handle that information.
01Who Manages Your Data
Mahraj Arabia manages the personal information collected through our website and business communications. We use this information to respond to enquiries and support projects involving modular spaces, portable units, fencing, and steel solutions across Saudi Arabia.
For privacy related requests, contact Waseem@mahraj.com or KSAevents@mahraj.com with the subject line "Privacy Request."
02What Information We Collect
The information we collect depends on how you contact us and the services you request.
Please share only the information needed to discuss your requirements.
- Contact Details: Your name, company name, email address, and phone number.
- Project Information: Required solutions, project location, dimensions, site conditions, timelines, and details shared in your enquiry.
- Communication Records: Relevant emails, messages, calls, and discussions about quotations or projects.
- Technical Data: Where collected, your browser type, device information, IP address, and pages visited.
- Marketing Preferences: Your preferences for receiving updates or other communications, where applicable.
03How We Collect Your Information
We collect information through the following channels:
- You provide details through website forms, emails, phone calls, or messages.
- Our website may collect technical information automatically through cookies, server logs, and similar technologies.
- A project colleague or contractor may provide relevant information when coordinating a request on your behalf.
- We may consult publicly available business information when necessary for legitimate business purposes.
04Why We Use Your Data
We use personal information for purposes related to our services and business operations:
- Responding to quotation requests, site surveys, and technical enquiries.
- Preparing specifications, proposals, and project documentation.
- Coordinating material delivery, installation, and aftercare.
- Sending requested catalogs or project updates, where applicable.
- Maintaining and improving website functionality and content.
- Meeting applicable legal, accounting, warranty, and record keeping requirements.
05The Legal Basis Behind Our Processing
Where applicable, we process personal information based on:
- Consent: When you agree to a specific use of your information.
- Pre contractual Steps: When processing is necessary to respond to your request before agreeing.
- Contractual Requirements: When information is needed to fulfill an agreement or provide agreed services.
- Legitimate Business Interests: When processing supports our operations and does not override your applicable rights.
- Legal Obligations: When we must process or retain information to comply with applicable laws.
The appropriate basis depends on the information involved and the purpose for which we use it.
Where required, you may withdraw your consent, subject to any applicable legal or contractual obligations.
06Your Communication Choices
We may contact you to answer an enquiry, provide a quotation, confirm project details, or share important delivery and installation updates.
We send promotional updates only where appropriate and permitted. If we offer marketing emails, you can unsubscribe using the available option or contact us directly.
Unsubscribing from promotional communications does not stop essential messages relating to an active enquiry, quotation, or project.
09How Long We Keep Your Data
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may vary by information type:
- Enquiry and Project Records: For the duration of the project and any applicable warranty, accounting, or legal period.
- Marketing Information: Until you unsubscribe or the information is no longer needed.
- Technical Records: According to operational, security, and legal requirements.
When information is no longer required, we take appropriate steps to delete or securely dispose of it.
10Keeping Your Data Safe
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
These measures may include access controls, secure systems, and appropriate internal practices. Access is limited to people and service providers who need the information for legitimate business purposes.
No method of online transmission or electronic storage is completely secure. Please avoid sending unnecessary sensitive information through general enquiry channels.
11If Something Ever Goes Wrong
If we become aware of a personal data incident, we will assess the issue and take appropriate steps to contain it, investigate its cause, and reduce potential harm.
Where notification is required by applicable law, we will notify the relevant individuals or authorities in accordance with those requirements.
12Your Privacy Rights
Depending on applicable law, you may have the right to request access to your personal information, correct inaccurate details, request deletion, or object to or restrict certain processing.
You can also opt out of promotional communications. We may need to verify your identity before acting on a request.
Some information may need to be retained to meet legal obligations, resolve disputes, or fulfill contractual requirements. If you have a concern about how your information is handled, contact us using the details below.
13International Data Transfers
Some service providers, manufacturers, or business partners may process information outside the location where it was collected. This may occur when we use cloud based systems or coordinate projects across regions.
Where international transfers take place, we will take appropriate steps to protect the information in accordance with applicable legal requirements.
14A Note About Children's Privacy
Mahraj Arabia's website and services are intended for business customers, project teams, contractors, and other professional contacts.
We do not knowingly collect personal information from children through our business services. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
15Updates to This Policy
We may update this Privacy Policy when our business practices, website features, or legal requirements change.
The latest version will appear on this page with its updated date. We encourage you to review this page occasionally to understand how we handle personal information.
16Get in Touch About Privacy
If you have questions about this policy or want to make a privacy related request, contact our team.
- Email: Waseem@mahraj.com
- Additional Email: KSAevents@mahraj.com
- Saudi Arabia: +966 56 602 1891
- UAE: +971 50 882 2414
- Address: Building 5207, Street 392, Al Malqa District, Riyadh 13525, Saudi Arabia